a similar thing happend to me.
I had pre-ordered it in a dark history. But then it was idk, august 10th or something, and it wasn't there yet, so i went to the store to ask about it, and they spend about 30 minutes looking for my order and they couldn't find it!
So I just said "Thank God, cause I already read it online and it's the worst piece of crap I've ever read" they laughed, and I walked away, saving myself €20.