Person A: Media X sucks and only dumb and stupid people would like it. Person B: People aren't dumb and stupid for liking Media X. It's mean to say that. Person A: It's not mean to dislike Media X, you are being too sensitive, not everyone has to like the things you like, I'm allowed to talk about things I don't like, etc. Person B: You're entitled to not like Media X but that doesn't make it OK to insult others.
Basically, Person A is being an asshole - not because they dislike the thing, but because of the way they expressed their opinion. Person B calls them out on this but Person A thinks they are being called out because of their opinion, rather than the way they expressed their opinion.
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Person A: Media X sucks and only dumb and stupid people would like it.
Person B: People aren't dumb and stupid for liking Media X. It's mean to say that.
Person A: It's not mean to dislike Media X, you are being too sensitive, not everyone has to like the things you like, I'm allowed to talk about things I don't like, etc.
Person B: You're entitled to not like Media X but that doesn't make it OK to insult others.
Basically, Person A is being an asshole - not because they dislike the thing, but because of the way they expressed their opinion. Person B calls them out on this but Person A thinks they are being called out because of their opinion, rather than the way they expressed their opinion.