5 I have this problem, too. Not so much the IMing part, because most people are more relaxed in that kind of informal setting and thus more liable to make mistakes, but otherwise...

18 What I'm really curious about is - if you happen to be serious - what fandom? I want to know if it has a particular bearing on this.

19 I love how many people are going crazy about this... OF COURSE a lot of people feel this way; is it really that surprising?