case: (Default)
Case ([personal profile] case) wrote in [community profile] fandomsecrets2016-06-08 05:24 pm

[ SECRET POST #3444 ]


⌈ Secret Post #3444 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.

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Notes:

Secrets Left to Post: 02 pages, 32 secrets from Secret Submission Post #492.
Secrets Not Posted: [ 0 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 0 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.
belladonna_took: richard armitage (Default)

Re: Vent thread

[personal profile] belladonna_took 2016-06-09 01:38 am (UTC)(link)
Hey, you're not an idiot! It's a very different experience than what you expect it to be, I think. Given that you pay for these people to help you and protect your financial security if something goes wrong, you don't really prepare for them to not want to help you and really drag their feet. It's especially bad because you're not in your own space and it's tough to stay on top of everything and be super organised when you're focusing on what you're doing right at that moment. You lose a bit of perspective sometimes to plan for things because the plan keeps changing all the time.

You're doing good! If you know what you're entitled to from them and when that should happen, even if they give you problems you have an advantage because you can start making complaints (keep copies of those too!) and reporting them to outside authorities right away. They rely on people being complacent when they want to delay something or argue that they're not required to do something.

Things were a bit different for me because the insurance company didn't want to deal with me directly. I was still in high school and the only other person on the policy was a sort of family member who didn't want to share any money with me so we only had contact for some of the time. So yeah. Insurance really didn't get me out of that mess. About 2 years after the fire I got enough money to buy a mattress and some new work shoes because the ombudsmen's office threatened the insurance company. At the time I was still without a permanent address.

I'm sure your experience will be different though. I hope things get moving in a good direction soon and you start to see some results.
elaminator: (Captain America: Bucky (smile))

Re: Vent thread

[personal profile] elaminator 2016-06-09 03:12 am (UTC)(link)
I've always believed that insurance companies secretly didn't want to pay, but when push comes to shove I believed they would. They certainly have the money; it shouldn't be a problem for them to give us what we're entitled to.

Haha, well... We'll see.

It is very difficult to keep track of things, and I say this as someone who likes keeping things in a certain order; I've been misplacing shit left and right. Being out of your element really shifts your worldview, which probably only makes the whole experience that much easier for insurance to wiggle out of.

If I could turn back time, I would have immaculate records! As is, I'll just have to be a pain in the ass, and maybe that will get me somewhere.

:/ But I'm sorry that you couldn't even deal with insurance directly; that would be a thousand times worse then having to deal with them. At least I have some control over the situation; in your place you had to rely on others to help you, and they didn't do their job. I'm glad it sounds like you're in a better place now, but man. Grrr.

Hopefully nothing like that will ever happen to either of us again. (But just in case, it's a learning experience.)

Thanks again! ♥