case: (Default)
Case ([personal profile] case) wrote in [community profile] fandomsecrets2016-08-22 06:34 pm

[ SECRET POST #3519 ]


⌈ Secret Post #3519 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.

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Notes:

Secrets Left to Post: 02 pages, 41 secrets from Secret Submission Post #503.
Secrets Not Posted: [ 0 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 0 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.

Re: Have you ever been "THAT" customer?

(Anonymous) 2016-08-23 12:24 am (UTC)(link)
Yeah, that's not a great reaction. I feel like this is a bit of a customer service grey area--on the one hand, hot food is gonna be hot and unless it's like, giving you third degree burns it's sort of part of the risk you take on. But usually burgers *aren't* scalding hot, and if you got hurt I think it would be appropriate to at least express some concern. :/
kaijinscendre: (Default)

Re: Have you ever been "THAT" customer?

[personal profile] kaijinscendre 2016-08-23 12:30 am (UTC)(link)
It would not have been a problem at all. But when I told the manager what happened, she dismissed the issue. She even told me about other people who had been scalded by the same burger. Like, someone had it burn their face when they bit into it. If it is a known problem, at least put a blurb about it on the menu!

Re: Have you ever been "THAT" customer?

(Anonymous) 2016-08-23 12:53 am (UTC)(link)
>:((((

see that's just really bad customer service. if you don't care that *multiple* people are getting burned by your burger, you're not doing a good job.