case: (Default)
Case ([personal profile] case) wrote in [community profile] fandomsecrets2013-07-21 03:32 pm

[ SECRET POST #2392 ]


⌈ Secret Post #2392 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.

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Notes:

Secrets Left to Post: 03 pages, 064 secrets from Secret Submission Post #342.
Secrets Not Posted: [ 0 - broken links ], [ 1 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 0 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.
akacat: A cute cat holding a computer mice by the cord. (Default)

Re: Cable bill - need to rant

[personal profile] akacat 2013-07-21 10:55 pm (UTC)(link)
Nah, if they know their competition isn't really competition, because their gouging rates really are the lowest, they often won't bother to try to keep a customer.

OP, next time you try this, instead of saying you're switching to the cable competitor, claim you're cutting back to Internet only, but going with Hulu for your tv. That may actually get their attention and get you a deal on a full package. The time I did that was the only time I was offered an actual deal on my cable.

(And I'm with AT&T now. I got a good deal on the first year, and both their Internet and DVR are light years better than the cable company's. Even when the rate goes up I'll probably stay with AT&T.)

Re: Cable bill - need to rant

(Anonymous) 2013-07-21 11:21 pm (UTC)(link)
Thanks, that's a good idea. I'll have to try that, mentioning Hulu. I tried calling customer service again a little bit ago but couldn't get through. It's supposed to be 24 hours but considering it's Sunday evening I doubt I'll get anywhere tonight. Tomorrow I'm either going to call or maybe go to the office in person.

And yeah, AT&T is the main competitor, but their internet service in this area is horrible (not to mention their prices are so much higher). It's what we have at work and also what my parents have, and both of them are constantly having problems with it. The internet and TV from the cable company are both great and I've never had any issues with either so maybe I need to just suck it up and pay but knowing my brother pays so much less for the same service just drives me nuts.

Re: Cable bill - need to rant

(Anonymous) 2013-07-21 11:54 pm (UTC)(link)
is there not some sort of consumer rights watchdog thing where you live?

because if you and your brother have the same service/contract but you are paying wrong that's not fair (and possible not legal, depending on the laws where you live?)

Re: Cable bill - need to rant

(Anonymous) 2013-07-21 11:54 pm (UTC)(link)
sa

especially since they can't or refuse to tell you why the difference in prices