fandomsecrets | [ SECRET POST #2618 ]

⌈ Secret Post #2618 ⌋

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Today, about a dozen of us were working in the paint department, moving things around. All of us are in uniform with badges. Over the PA we hear, "Customer service to the paint counter." Cue a dozen people looking around for this customer, who is nowhere to be found. Turns out the customer had walked right by us and found another worker in a completely different area of the store to page us for her.

So what are some fave/recent WTFs you guys have had at work?

Standing in front of the kennels, wearing the shirt, handing out vaccinations.

"Do you work here?"

No, I just like to come by every now and then to stab the animals...

I haven't had that many, though I did have one this summer. Someone came through our drive through and asked for a cheeseburger. I asked what size would he like? He wanted to know what the sizes were so I listed them, starting with the classic 1/3 lb. Then he goes "How big is the 1/3 lb.?" I actually had to pause for a second so I didn't answer rudely |D

People getting pissy because we called them on a Sunday. 'Don't you know it's the Lord's Day?? Why are you calling people on the Lord's Day???'

Well, if it's so damn important to you *not to talk on the phone* on the Lord's Day, then how about don't freakin' answer it? Sheesh.

An older man came up to me once while I was putting stuff out and asked where to find the stationary department. I gave him the same directions I give everyone else when they ask (down the aisle, go left and it's past the vacuums) but he just looked annoyed and said he'd never find it. I thought it might be too complicated or I'd spoken too fast, which are both problems my grandma has and he seemed about the same age, so I offered to walk him there.

He said a very huffy "No" and walked off.

Working as a temporary Christmas cashier and had a dizzy spell come on randomly. The customers I'd been serving when it started followed me and the floor manager to the back of the store in order to complain to the store manager that... we couldn't even figure it out.

The floor manager could not have seen my till from the aisle he was restocking at the time. The decision to finish serving the customers before calling him over was mine. He sent me to the back as soon as he realised how bad I was. He followed me to the back to make sure I made it safely; not being a first aider meant he couldn't touch me in any way. He stayed in the breakroom with me until the dizzy spell passed. And he gave me my break early, as soon as someone else was going outside as well to keep an eye on me.

There was nothing more he could have done, yet these customers wanted him in trouble because, as far as we could tell, he didn't psychically know I was in a spot of bother and didn't carry my ass into the breakroom when I was taller than he was.

I work at an airport. Last night security called requesting an ambulance for an elderly woman who was in distress. Without ever contacting her to see if she wanted help (she had an airline agent & wheelchair attendant with her at the time), or notifying her that they had called anyone. We tied up an ambulance and a fire rig for 25 minutes tracking her down.

Lady told me she wanted to put a storage shed beside her apartment complex. Ordinances say storage sheds have to be in the backyard. She flat out told me she wanted special treatment. And she wanted it right away.

God, I hope I never see that crazy again. But she'll probably be back later this week.

One night I had been walking around putting stuff back on shelves when I was walking back to the front of the store I saw the security guard manhandling this gross-looking dude into a chair. When I walked over to the registers everyone was speechless and I asked what happened and they wouldn't say.
Later one of them told me that the guy had walked to the entrance of the bathrooms by the registers, pulled his pants down, and started masturbating right there.
I guess that was the one time I was thankful for doing go-backs

The woman who emailed me after I had already stopped working at this place to ask me to give her back an old printed version of an Excel document because, she said, the formatting changes I made when I updated it made the font too small when it was printed out. But I hadn't even changed the formatting in the slightest.

A customer walked back up to me after I helped her decide between a couple things to say, "When I first saw you, I didn't think you look like a (big-popular-lingerie-store) girl at all. What were you in your other life?"

[KEEP SMILING, DAMN YOU!] "Well, I'm studying to be a music teacher, have taught my own primary ensembles, and I'm currently volunteering teaching secondary choirs."

"Oh, you're a student. I see. Well, it's nice to have a job at some point in your life."

"Yes, especially when you're trying to pay for school."

She said it like I such a good little girl for not making daddy pay all my bills.

And having to just keep smiling the whole time while she's talking about it like it's the END OF MY LIFE to be working there. I managed not to ~inform~ her that I make a point of looking very different from my peers in case someone who's (let's just say) not the image my employer displays might feel more comfortable not fitting their mold.

/whine

Edited (html fail) 2014-03-05 09:09 (UTC)

I worked in a bookstore and a customer came in demanding to know why the bank across the street was closed.

I work web development for a college... which employs a shockingly huge amount of people who are absolutely clueless when it comes to computers and the internet. I could tell a dozen or so stories just about ONE PERSON in a particular department who thinks I'm a wizard and has literally asked my brother what my favorite kind of candy is because she wants to buy me some because I'm so amazing or something for... for UPDATING HER DEPARTMENT'S PAGE.

But I will tell a story about a different department because my boss and I were so completely confused... and then we laughed our butts off.

A couple years ago, I made a tool for a particular department that generated a page via PHP/mySQL/javascript, and there were a couple other pages where data could be entered to go on that page. The data entry pages were coded so that it could only be accessed if you were logged in and had certain credentials. And if you had those credentials AND the credentials indicating you were either one of us web developers or the department head, then you had a few other administrative options.

(tl;dr: If you're logged in as the department head, you get extra options on data entry pages for a tool I made.)

So like a year later, the department switched heads, and they needed the associated login credentials changed from one person - we'll say J - to another person - we'll say S. Easy enough, my boss handles those things, and he added S to the admin group, and left J on for training.

A couple months later, J emailed us and was all "Why isn't S seeing the same pages I'm seeing? S can't use the tool as we need it to be used!" Well, that was sort of unclear, so we asked for details, which eventually resulted in J sending a image consisting of two screencaps. One was the page she had been getting, the other was the page S had been getting. So my boss forwarded it to me, since this was my project, and I took a look at it... and was like "...wtf? Why is this table even showing up on this page? .........Wait a minute......."

One of the screencaps included the menu bar of the browser, which included the URL. The other screencap? Was what should appear on one of the OTHER data entry pages.

The reason they were seeing different pages was because THEY WERE LOOKING AT DIFFERENT PAGES.

I told my boss there was no way I could reply to this tactfully without snark/uncontrollable laughter, and he was gracious enough to give them an explanation, and we heard no argument afterwards - so indeed, that was apparently all the problem was.

[ SECRET POST #2618 ]

Working WTFs

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