case: (Default)
Case ([personal profile] case) wrote in [community profile] fandomsecrets2014-10-11 03:38 pm

[ SECRET POST #2839 ]


⌈ Secret Post #2839 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.

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Notes:

Secrets Left to Post: 03 pages, 060 secrets from Secret Submission Post #406.
Secrets Not Posted: [ 0 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 0 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.

Re: work thread

(Anonymous) 2014-10-11 09:12 pm (UTC)(link)
We use UPS Ground in my work to ship our stuff out. So I know what it looks like when the package is lost. Yet Kohl's doesn't understand despite my e-mails back and forth! No wait, see the ETA is for tomorrow. Oh but I keep telling you the ETA keeps changing, it's plainly lost, you're the shipper, you need to contact UPS to initiate the investigation! Noo… I have to do that.

So I finally did that today and UPS understood my position plainly. So I'll just go into Kohl's on Monday (forget responding back to their e-mail which is no help what-so-ever) to work on getting a replacement.

Sheesh. It's just a tank top for the gym that is lost! I'm not blaming UPS, it happens. Just Kohl's for the non-understanding plain logic.

Sorry, you meant my work? Sorry but I had to rant about that! And technically I use UPS for my work. I could go into how I feel about their investigation procedures… Always calling, won't e-mail back responses, and they always ask the same questions "has it been returned" and "has a re-order been sent". At least FedEx doesn't require the constant calls. File a claim and be done with it.

Erm, / Rant (sorry!)

Re: work thread

(Anonymous) 2014-10-13 12:43 am (UTC)(link)
At least FedEx doesn't require the constant calls.

I envy your FedEx experience. When I ordered a tie for my husband for our wedding, I dealt with at least three phone calls to track the stupid thing down. There'd been an error on the shipping address, which would have caused it to arrive at our condo when we'd be on our way to Florida for the wedding. Our flight was in the afternoon, so I barely got to the FedEx warehouse in time to retrieve the damn thing.