case: (Default)
Case ([personal profile] case) wrote in [community profile] fandomsecrets2015-11-24 06:28 pm

[ SECRET POST #3247 ]


⌈ Secret Post #3247 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.

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Notes:

Secrets Left to Post: 02 pages, 043 secrets from Secret Submission Post #464.
Secrets Not Posted: [ 0 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 0 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.

Re: Vent Thread

(Anonymous) 2015-11-25 12:28 am (UTC)(link)
So, I haven't been here the last few days because my phones and internet went down on Friday. I called the first time and they said they could come on Tuesday. I work from home. This is a problem. But that's what they could do, so I accepted that. I did say that I really needed this fixed immediately and they said I would be a priority.

I called on Sunday to check with them and to make it clear I really needed this fixed by Monday. When I checked, they said I had been scheduled for the 28th, not Tuesday. I was like WTF, I can't be off work for a whole week. I got the same scripted answer from everyone telling me that only so many technicians were available, and it was first come, first served, etc. etc.

I made a fuss and the best I could get them to commit to was the 27th. So, I contacted my work and managed to work something out, but I'm going to be backloaded for the next week. Lovely Thanksgiving I'll be having.

Meanwhile, I called again on Monday to make sure they hadn't pushed it back even further and to again reiterate how my job was in jeopardy here. This time I was told that they couldn't give out information because my name's not on the account (it's in my parent's name). I was like WTF, I've been dealing with you for 2 days now and only now you're going to tell me I can't even find out if you're showing up on time?

So I had to contact my mom on vacation. She called them on Monday and said she made it sound dire. And now they showed up today - the day initially promised. So fucking annoying.