case: (Default)
Case ([personal profile] case) wrote in [community profile] fandomsecrets2016-10-02 03:28 pm

[ SECRET POST #3560 ]


⌈ Secret Post #3560 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.

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Notes:

Secrets Left to Post: 02 pages, 37 secrets from Secret Submission Post #509.
Secrets Not Posted: [ 0 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 0 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.
morieris: http://iconography.dreamwidth.org/32982.html (Default)

Re: Have you ever sent a complaint letter?

[personal profile] morieris 2016-10-02 08:01 pm (UTC)(link)
Yep; usually about a product, very, very rarely about someone's service.

Mattel usually sends a letter or replacement part, sometimes a voucher.
otakugal15: (Default)

Re: Have you ever sent a complaint letter?

[personal profile] otakugal15 2016-10-03 04:29 am (UTC)(link)
I can def vouche for Mattel. When I bought Bunny Blac off of Amazon, she ended up with a broken leg (at the hip joint) because she was so stiff. I was trying to pose her and the slightest pressure just snapped her joint.

They sent me a voucher. Would have loved a new doll of her, but hey, I was able to use it for, at the time, a hard to find newer doll. *shrug*