[ SECRET POST #3948 ]

[case]

⌈ Secret Post #3948 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.

01.



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02.
[Spyro: Ripto's Rage! & Spyro: Year of the Dragon]


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03.
[The Shape of Water]


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04.
[The Fresh Prince of Bel-Air]


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05.
[Brooklyn 99]


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06.
[Community]


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07.
[The Exorcist on Fox]


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08.
[silent/early sound film]


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09.
(Panda and Rintaro, Polar Bear Cafe)







Notes:

Secrets Left to Post: 01 page, 20 secrets from Secret Submission Post #565.
Secrets Not Posted: [ 0 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 0 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.

Comments

Heeelp (internet)

[(Anonymous)]

So I've had my internet for about a year and it's worked just fine. Suddenly tonight, I lost connection. I tried unplugging it and plugging it back in and all, but it won't get me online. All the other buttons light up on the modem.

I've been in touch with customer service, but this is Comcast. They want to arrange a tech visit to my apartment, but are making me click "I agree" on an online payment form charging $60.

Is this normal? The customer service person is trying to tell me I might not have to pay that, depending on the nature of the problem, but it feels really shady to make me agree to pay $60 for their own equipment suddenly not working. If anything, shouldn't I be reimbursed for this not working? Is it unreasonable to expect a tech person to come fix your internet for a service you pay for?

Re: Heeelp (internet)

[morieris]

Did they run diagnostic tests? Did you try a traceroute?

That happened to me last month, lights on and everything, and it was a router in like Marietta that would keep dropping out for up to like six hours at a time.

Re: Heeelp (internet)

[analise]

Weird, I would expect them to charge you on your next bill, not ask you to pay up front (but I haven't had Comcast in ages).

Agree with morieris...it might not be time to call them out yet.

You might also want to check it's not on the computer end (as opposed to the router end). Assuming you're using Windows, go in and disable your network interface then re-enable it. You'd be surprised how that can fix things sometimes.

Traceroute makes sense too. Just trace to like 8.8.8.8 (it's a google IP, a lot of people use it) and see if you can get out to the Interwebz at all or if it doesn't even get past your router.

Only other thing I can think of is I had this issue with my wifi router where it suddenly just. Stopped working. I could connect to it and it could connect to the Internet but the latency was so ridiculous it was like not having any connection at all unless I directly connected via ethernet cable. I tried fiddling with various modes and frequencies (in case something was interfering) but never got it to work and basically ended up buying a new wifi access point and connecting it to my ISP-provided device, using the latter as my gateway device and the former just for the wifi.