case: (Default)
Case ([personal profile] case) wrote in [community profile] fandomsecrets2023-11-02 08:23 pm

[ SECRET POST #6145 ]


⌈ Secret Post #6145 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.


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Notes:

Secrets Left to Post: 02 pages, 05 secrets from Secret Submission Post #878.
Secrets Not Posted: [ 0 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 2 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.

Have you ever contacted a manufacturer about a product?

(Anonymous) 2023-11-03 01:29 am (UTC)(link)
My new bottle of melatonin has a weird texture and taste. So thinking of contacting the manufacturer cuz I don't got the receipt for them.

Re: Have you ever contacted a manufacturer about a product?

(Anonymous) 2023-11-03 02:34 am (UTC)(link)
Yup. I bought a pack of applesauces and they tasted off. I contacted the manufacturer, gave them a number on the packaging, and they sent me a coupon for a free pack of applesauces and an apology note.

Re: Have you ever contacted a manufacturer about a product?

(Anonymous) 2023-11-03 07:43 pm (UTC)(link)
I definitely have.

Once found some pieces of plastic inside a sealed bag of cereal. Contacted the manufacturer and mailed them the plastic and the flap from the box that had all the batch details. Wasn't expecting a response but received a lovely thank you letter for notifying them and free replacement cereal.

More recently I tried a new brand of toothpaste. Using it once made my whole mouth burn for hours. Contacted the manufacturer and although they didn't believe there was anything wrong with their product with a few emails back and forth I received a refund which was all I was looking for.