Case (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
case) wrote in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png)
fandomsecrets2013-08-15 06:38 pm
case) wrote in fandomsecrets2013-08-15 06:38 pm
[ SECRET POST #2417 ]
⌈ Secret Post #2417 ⌋
Warning: Some secrets are NOT worksafe and may contain SPOILERS.
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Notes:
Secrets Left to Post: 01 pages, 018 secrets from Secret Submission Post #345.
Secrets Not Posted: [ 1 2 3 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 0 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.
Re: Interesting Piece on Tipping
One example was a car wash. The guys in the back (and it was always guys, as the manager believed men weren't as personable and wouldn't makes as nice an impression) vacuumed the cars and did small detailing, while the people at the front (women, and particularly cheerful men) would do the washing proper as well as the toweling off and hand the cars over to their owners. This meant we received the tips, and from there would put them in a box for equal distribution at the end of the shift. We all made the same wage otherwise.
It sounds equitable, but there were a few problems that gave rise to ill feelings with this arrangement: for example, while the physical labour was about the same, the guys in the back never had to deal with unhappy (or even irate) customers, even if said customer was angry about a problem with the vacuuming/detailing. That was our job, exclusively. The second was that sometimes customers would ask to tip "the boys" - and as the manager had a policy that if a customer asks to tip someone exclusively, that person got the whole tip. But since they were handing the money to us, and thus assumed it went to us, no one ever asked to tip "the girls". The result was that not only did they get more tips, they never had to perform customer service. I can imagine a server feeling similarly in a restaurant with a tip pool (i.e. having to deal with angry customers because the kitchen mucked something up, yet having to share a tip that was given solely because of that server's outstanding service with a kitchen staff that had nothing to do with it).
Of course, we solved it by keeping an amount equal to whatever the guys in back got extra out of the tip box and distributed it amongst ourselves before the end of the day. If the manger knew about it, he didn't say anything.
Re: Interesting Piece on Tipping
YOU MADE AN ARRANGEMENT WITH THE OTHER EMPLOYEES WITHOUT ASKING THE AUTHORITY FIRST
YOU ARE A BAD PERSON
Re: Interesting Piece on Tipping
Well, half of the other employees. Because I'm pretty sure the gentlemen would not have agreed to it. Tough shit, though.
Re: Interesting Piece on Tipping
(Anonymous) 2013-08-16 12:26 am (UTC)(link)