case: (Default)
Case ([personal profile] case) wrote in [community profile] fandomsecrets2015-10-04 04:07 pm

[ SECRET POST #3196 ]


⌈ Secret Post #3196 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.

01.


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02.
[Hannibal]


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03. [repeat, Black Mirror]


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04.
[World of Warcraft, Mists of Pandaria]


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05.
[Sailor Moon]


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06.
[Silicon Valley]


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07.
[Time Masters: Vanishing Point and Aladdin]


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08.
[Floraverse]


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09.
[HTGAWM]













Notes:

Secrets Left to Post: 02 pages, 045 secrets from Secret Submission Post #457.
Secrets Not Posted: [ 0 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 0 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.

Re: Stuff That's Annoying You

(Anonymous) 2015-10-04 10:52 pm (UTC)(link)
Is it so hard to ask that customers know at least the title OR the author of the book they're looking for when they come into the store?

I get so many people coming in asking us to help them find a book, and they'll say something like, "I think it had something to do with WW2 or something." for instance. So then I ask if they know the specific title or author and I get, "Uhhhhhh...no." Or the title they do give me is way off from what it actually is.

Yeah. Thanks. That narrows it down.

And sure, I can look online, but our system we use isn't very good with general subject searches, it needs to be much more specific than that (which obviously isn't the customer's fault, since they don't know that, but it is an added pain in the ass for us). So then I'll go to Amazon and type in the subject matter of the book they're looking for...and of course pages upon pages of books relating to the topic come up, which can take some time to search through.

I'm not expecting a detailed printout or anything like that, of course. But at least a title? Or an author? Just something basic like that to give us a bit of a hand?

Re: Stuff That's Annoying You

(Anonymous) 2015-10-05 08:46 am (UTC)(link)
Right? And this isn't just a bookstore thing either, though I have friends who work in bookstores who encounter that ALL THE TIME. In any given forum about [insert subject here], you'll get people who want other people to take time and help them, but they won't actually do ANY preparation or research to help themselves. It's as though they expect you to read their mind, figure out what they actually need/want and THEN go off and do all the work for them.