case: (Default)
Case ([personal profile] case) wrote in [community profile] fandomsecrets2014-07-16 06:55 pm

[ SECRET POST #2752 ]


⌈ Secret Post #2752 ⌋

Warning: Some secrets are NOT worksafe and may contain SPOILERS.

01.


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02.
[Fargo]


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03.
[Orange is the New Black]


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04.
[Helena Bonham Carter and Tim Burton]


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05.
[DS9, Far Beyond the Stars]


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06.
[Starsky & Hutch]


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07.
[Trent Reznor, Nine Inch Nails]


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08.
[Captain America: The Winter Soldier]


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09.
[Galerians]


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10.
[Penny Dreadful]


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11.
[The Wolf Among us/Enslaved]


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12.
[Wes Craven's Scream franchise]


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13.
[One Piece]












Notes:

Secrets Left to Post: 02 pages, 029 secrets from Secret Submission Post #393.
Secrets Not Posted: [ 0 - broken links ], [ 0 - not!secrets ], [ 0 - not!fandom ], [ 0 - too big ], [ 1 - repeat ].
Current Secret Submissions Post: here.
Suggestions, comments, and concerns should go here.

Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-16 11:31 pm (UTC)(link)
I love my job. I really do. It's people I hate.

Any of you ever hear about that trick? For fresh fries, ask for no salt and then salt them yourself? Yeah, FUCK THAT.

Unless you LEGIT DO NOT WANT SALT, do not ask for no salt fries. And don't waltz in and demand 'I want fresh fries, not those ones you have sitting there!'

You know why? Our fries have a shelf life of seven minutes before we throw them out. And we do in fact follow that rule. Since May, we have thrown out fries twice while I was working. Why? Because we are ALWAYS making fries and most of the time cannot actually keep enough made to meet the demand instantaneously. Half the time you see people pulled up to the waiting spot, they are waiting on fries (or grilled chicken).

And when you ask for no salt? We have to put down a brand new batch just for you, even if we JUST pulled a batch out (because those are already salted and even if they aren't, they're in a salty bin). Two minutes and thirty seconds is AN ETERNITY in drive through time. If you're in the store, you're getting your fries last. If you're in the drive through, you are making everyone behind you wait. (And heaven help us if there's a rush)

So, if you want no salt on your fries for dietary reasons or taste preferences? Ask me for no salt. I'll make it with a smile (not just because I have to, but because I WANT you to enjoy your meal)

If you just want fresh fries? Say 'I'd like some fries' because yours are guaranteed to be piping hot.

tldr: fast food anon has a lot of anger over fries.
comma_chameleon: (Innocent Ariel)

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

[personal profile] comma_chameleon 2014-07-17 12:03 am (UTC)(link)
Can... can we ask for double-fried fries? I've never been brave enough to ask because I don't want to inconvenience people, but I really really like my fries crispy.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:09 am (UTC)(link)
If we aren't in the middle of a rush, I don't see why not? (If you are the only customer store or one of like, three, we will gladly do whatever you want. Or at least I will. But in a rush you'd be looking at a five minute wait and that can lead to trouble). No one's ever asked so if it was me I'd have to check with a manager, but they might go for it.

But... I don't think that's going to work out for you? I've seen fries that are just slightly over time and they mostly looked burnt. Also crispy fries might not hold the salt as well.

But if you're ever alone in the restaurant, it doesn't hurt to ask, and a GOOD employee will have no problem checking or making your fries, so long as they aren't in a crowd of orders.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:48 am (UTC)(link)
I used to work somewhere that severed tater tots, and we were discouraged from double dropping them because they were seasoned and having seasoning in the fryers just meant we had to clean them more often. You manager might say the same thing.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:48 am (UTC)(link)
*served

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 01:02 am (UTC)(link)
This is true. We are constantly having to clean the vats. But we also are one of those big franchises that puts customer satisfaction before EVERYTHING so... (seriously, if you come in and complain that something was wrong with your food we will fix it. Even if you are lying [sidenote: do not lie for free food. We cannot catch you but if we know and you know you're just pissing everyone off as we smile and hand you your free burger that you could have just paid four stupid dollars for])

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:08 am (UTC)(link)
I feel for you anon! I remember working at McDonald's and I would get pretty annoyed at the customers who complain about the fries. Once, we had just changed out the frying oil so the fries were a bright golden color and one lady was staring at it, looking a little disgusted and said, "THEY DON'T LOOK COOKED!" even though she was standing there WATCHING us fry it for 3-4 minutes.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:10 am (UTC)(link)
I love that. I also love people who see fries in the heating rack already bagged and go "I don't want THOSE." Good. You aren't getting those. They are FOR THE ORDERS WE HAVE ALREADY TAKEN AND ARE ABOUT TO SEND OUT.

Like, how long do you people think those have been sitting there? When we get yelled at if your wait is longer than like, four minutes? Once a lady had been there for five minutes or so during a rush because her food took so long so we gave her TWO free desserts.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:16 am (UTC)(link)
i don't know what fucking place you work at but i'd like to know because 9 times out of 10 my fucking fries are lukewarm and fucking gross and i specifically ask for unsalted because that's the only way i'm guaranteed fries that won't taste like bullshit

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:26 am (UTC)(link)
Your problem is not the franchise, your problem is shitty ass employees who do not care.

(though also, I once had 'fresh' fries that I myself had just witnessed pulled out, and they were soggy and weird, so there are also bad batches)

But in a rush you don't need to ask for fresh fries regardless of whether that store keeps giving you shit because I guarantee they have not been ABLE to leave fries to get bad.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:49 am (UTC)(link)
AYRT (i also happen to be the wendy's anon from a few days ago)

yeah, yeah they have. i've been like, 5th or 6th in line and the fries i get are almost cold. it doesn't even make sense.

i've learned the best time to get fast food is either at 1pm or 7pm -- or very, very late (if it's one of those late-night places like rally's) when the rush is gone and they have to make the food fresh because it'd just go bad if nobody shows up

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 01:00 am (UTC)(link)
That might be a bad batch, then. Except for the cold part. That just means your employees are stupid because there is a warming rack and the FIRST THING WE LEARN about fries is they ALWAYS come out last, right before you hand the food to the customer. Again, shitty shitty employees. Demand as many fresh unsalted batches as you want from them.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 11:26 pm (UTC)(link)
DA

I'm so surprised and I commend you, it's refreshing to see someone who takes their work seriously. Good for you and I'm glad a person like you exists today. I hope you have a wonderful weekend anon.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:29 am (UTC)(link)
SA!

Also I, she who rants for hours about fries, personally give you permission to demand as many unsalted batches as you want from shitty ass employees who don't care. I have no patience for people who don't do the job they are paid to do.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 12:50 am (UTC)(link)
You know how you get soggy fries? The fries were either old, or the fries were thawed before going in. That's a problem with inconsistent freezing as much as anything, and there's not much your average employee can do about that one.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 01:03 am (UTC)(link)
Yeah, we get warned multiple times during training that if you leave fries out too long they will get soggy. And out of the dozens of boxes in our freezer, at least one large fry is bound to be a dud.

Re: Fast Food: AKA CUSTOMERS WHAT ARE YOU DOING

(Anonymous) 2014-07-17 03:53 am (UTC)(link)
I can kind of relate. One of my part time jobs I work as a clerk where we get lots of complaints and strange people periodically.

Also my first job was in fast food and my specialty was fries so I am all the way with you on wait time, shelf life etc. I try to explain to my mother that the fries are fresh but she keeps insisting otherwise.